Shipping Policy

Thank you for choosing Smartserhopping! We’re excited to deliver your order quickly and securely. Below you’ll find everything you need to know about our shipping process.

Shipping Options & Rates

We offer two convenient shipping options to meet your needs:

• Standard Shipping
  • Cost: $10 for orders between $0 and $60
  • Free Shipping: Orders over $60 qualify for free standard shipping
  • Delivery Time: 7-15 business days (depending on your location)
• Expedited Shipping
  • Cost: $20 for faster delivery
  • Delivery Time: 3-7 business days

Please note that delivery times are estimates and may vary due to external factors, such as weather, or delays by the carrier.

Where We Ship

Currently, we only ship within the United States. Unfortunately, international shipping is not available at this time. We will let you know if that changes in the future.

Order Processing

Once you’ve placed your order, we work quickly to get it to you. Most orders are processed within 1-2 business days after payment is confirmed. As soon as your order ships, you’ll receive a tracking number via email to follow your package’s journey.

Shipping Address Accuracy

To ensure smooth delivery, please double-check that your shipping address is correct and complete. We can’t be responsible for delays caused by incorrect address information. If you need to make any changes after placing your order, please contact us right away at [email protected].

Shipping Delays

While we do our best to deliver your order promptly, certain external factors like severe weather, holidays, or issues with the carrier can cause delays. If your order is delayed, feel free to reach out to our support team for assistance.

Lost or Damaged Packages

If your package is lost or damaged, let us know within 7 days of receiving your tracking info. We’ll work with the carrier to resolve the issue and, in some cases, offer a replacement or refund.

Contact Us

Have any questions about shipping or your order? We’re here to help:

• Email: [email protected]
• Phone: +1 563-212-4440
• Address: 1329 150th Ave, Lost Nation, IA 52254, United States

Thank you for shopping with Smartserhopping! We can’t wait for you to enjoy your new products.